Building customer trust through personalised, integrated logistics solutions Unitrans

Logistics outsourcing is increasingly gaining traction among entrepreneurs due to its numerous advantages, although it necessitates a careful evaluation of potential risks. In a constantly evolving global market, flexibility has become indispensable for enhancing corporate responsiveness and maintaining a competitive edge. The contract also covers remote and on-site system deployments, training, strategic and customized change management and communications, customized operational analyses and consultations and other global change management services in support of ILMS users worldwide. SiliconANGLE Media is a recognized leader in digital media innovation serving innovative audiences and brands, bringing together cutting-edge technology, influential content, strategic insights and real-time audience engagement. Our departure point is always in-depth conversations to gain a comprehensive understanding of our customers’ specific needs, supply chain intricacies, and operational details. We always aim for 100% customer satisfaction, and the mobile computer offers just that,” says Savio Pereira, head of warehouse operations at Fiat Chrysler Automobiles, Middle East FZE.

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Through building trust with our customer, continuously improving and innovating, the relationship grew. From only providing transportation services to now managing a fully integrated supply chain solution, our collaborative has delivered significant results. Integrated logistics is a strategic approach that unifies all aspects of supply chain management. This includes procurement, warehousing, transportation, inventory management, and information technology.

Accenture Federal Services Books $486M State Department Contract for Integrated Logistics Management System Support

Our focus on continuous improvement is evident in our long-term relationships with our customers. One such case in point is our long-standing relationship with a glass manufacturer whom had a unique problem of “scuffing” on their bottles. The FCA Middle East facility saw immediate improvements, especially in worker productivity, operational efficiency and customer service. Workers were able to quickly and accurately scan part numbers from as far as 50 feet away, which helped improve the picking, packing and shipping processes.

Unitrans continues to Make It Happen

By leveraging these technologies and data analytics, Unitrans is equipped to develop customised solutions that address specific supply chain management challenges for our customers. Our team of dedicated logistics specialists collaborate closely with our customers to understand their pain points and goals. This collaborative approach enables us to create, implement, and monitor fully customised integrated logistics solutions that perfectly align with our customers’ business objectives. It is an on-going conversation to ensure our solutions shift with changing dynamics and demands in our customer’s world. At the time, this was a “first to market” product that significantly reduced the “scuffing” problem.

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• We go beyond traditional transport providers, offering innovative, personalised integrated end-to-end logistics and supply chain solutions that empower businesses across sub-Saharan Africa.
• Our departure point is always in-depth conversations to gain a comprehensive understanding of our customers’ specific needs, supply chain intricacies, and operational details.
• The contract also covers remote and on-site system deployments, training, strategic and customized change management and communications, customized operational analyses and consultations and other global change management services in support of ILMS users worldwide.
• This comprehensive approach includes full-scale warehouse management, storage, order fulfillment and the coordination of transportation to final delivery.

Founded by tech visionaries John Furrier and Dave Vellante, SiliconANGLE Media has built a powerful ecosystem of industry-leading digital media brands, with a reach of 15+ million elite tech professionals. The company’s new, proprietary theCUBE AI Video cloud is breaking ground in audience interaction, leveraging theCUBEai.com neural network to help technology companies make data-driven decisions and stay at the forefront of industry conversations. As for Frontline AI, this is a channel-agnostic “human engagement platform” that intelligently streamlines, measures and addresses customer feedback. In other words, it’s a highly advanced chatbot service that’s powered by visual conversational capabilities. According to Deloitte, it can serve as an automated customer care representative, intelligently conversing with customers in multiple languages through various channels.

Our dedicated Unitrans business managers oversee and manage each facet of our customers’ supply chain, ensuring exemplary service. Using a variety of fit for purpose tools and technologies, our approach includes real-time monitoring software, fleet, warehouse and inventory management technologies, data analytics, and interactive dashboards. In logistics, outsourcing has evolved from delegating individual activities, such as warehouse management or transportation, to entrusting the entire supply chain to third-party providers. This comprehensive approach includes full-scale warehouse management, storage, order fulfillment and the coordination of transportation to final delivery. Essentially, logistics outsourcing transforms the management of these critical functions into a strategic partnership. Through blending innovation, knowledge, expertise and premium customer service, we are able to identify potential bottlenecks, and develop innovative strategies for optimising a customer’s supply chain management.

It involves delegating specific logistical activities to third parties to enhance organizational agility and flexibility, reducing fixed costs and focusing resources on core business activities. This practice, well-established in the industrial sector, streamlines organizational structures and provides access to specialized expertise that is continuously updated. Recent extraordinary events, such as the COVID-19 pandemic, the Russo-Ukrainian conflict, the energy crisis and rising inflation, have drastically altered the balance between supply and demand. These disruptions have underscored the critical need for operational flexibility, prompting companies to explore alternative strategies beyond traditional approaches.

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The transition to Android—with the impending sunset of the current Windows mobile operating system—could be simplified. Workers also benefited from an ergonomic, ultra-rugged design, which is 31% lighter than other devices in its class. With the devices’ powerful, long-life batteries, workers didn’t face interruptions due to swapping or recharging batteries. Ultimately, for our customer, this award-winning, innovative solution led to increased capacity and significant cost reduction. The purpose-built chick transit vehicle almost doubled the capacity per load, whilst simultaneously ensuring the health of the birds.